New sync settings for Microsoft contract term end dates
Minor Upgrade
We are introducing new Marketplace Manager settings on the Sync Settings page to control the auto-sync of contract term end dates for Microsoft NCE subscriptions.
When enabled, these settings automatically align the marketplace contract term end date with the value in Microsoft Partner Center during subscription lifecycle events.
Enabling this feature automatically prevents drift that can lead to billing and service timeline mismatches as a result of a provisioning failure.
Before enabling, partners are recommended to ensure that existing subscriptions with contract term end date discrepancies are addressed prior to enablement by using the Sync Tool as this tool does not adjust billing, and the partner is expected to address any billing discrepancy manually.
📝 Note: This feature was originally launched in Early Availability (EA) as part of release 652 (September 2024). It was later announced as an upcoming General Availability (GA) release in 715 release (December 2025). Based on partner feedback, we have revised the release strategy and are offering it now as opt-in settings instead.
There are three settings, one for each subscription lifecycle event:
- New purchase
- Subscription updates
- Contract renewal

When enabled, Service End and Billing End dates may update as part of the configured provisioning lifecycle events.
Customers may see small adjustments that reflect the corrected contract dates. These will not generate UI notifications, nor is any change reported within any Discrepancy report.
Partners are advised they are required to address any billing adjustments manually as this tool does not make any billing adjustments.
We recommend enabling all three sync settings to maintain alignment; new marketplaces have them enabled by default, while existing marketplaces do not.
Feature enablement
No feature enablement is required.
Setting enablement
No setting enablement is required.
Documentation
See Synchronize data (Microsoft NCE subscription contract term end date sync).
Was this page helpful?
Tell us more…
Help us improve our content. Responses are anonymous.
Thanks
We appreciate your feedback!